this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. The representative told me that as a service to their customers they had a repayment plan that I could do. I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTCs website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and cant do when collecting your debtSelene Fiannce is acting as a debt collector in these instances. Karma is a ### Selene! Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. The average employee at Selene Finance makes $59,354 per . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. To long to explain and to many other details. Thank you to everyone and anyone who can help with my situation. The company Selene Finance LLC now has a location in New Jersey, and not just Texas- as it was reported online. Basically I have to do their work! They do NOT want to resolve anything. They keep sending my mail to the wrong address. You may also contact FEMA at Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. I would love to join the lawsuit as well. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. I have talked to several people at Selene and I think they are truly a bunch of ###S! Your email address will not be published. I had to file a chapter 13 also to save my house. Bank of America just sold my note to Selene, and that is not a typo. Seeing all these comments though.. I was making my payments up until April To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. Good luck! I told her they've made a lousy first impression --- this board is really having me nervous. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 I would like to be included in the Class Action Lawsuit. I have yet to get confirmation in writting and they will not take the $30. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. When I received a notice in the mail saying my payments were going back up to the original amount There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. What Is The Standard Mortgage Payment Grace Period? I have been trying for modification since January 2019. Claim it and get a lot of features. US Attorney General. I want to join any class action suits concerning these companies. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. They make a much higher profit margin by foreclosing. Theres just no justice in it all! So yes i would like to speake to someone Selene stated that the HAMP program was no longer available (I found out too late that they lied). 4 0 obj I've been in "negotiations" with them for over 2 years. Good luck to you. I feel very worried as they seem like they are still in the stone ages! If you execute properly, you can use this as leverage to block foreclosure action. ComplaintsBoard.com is a leading complaint resolution website on the Internet. my name be added in Class Action Lawsuit. Re: loan number 710-3112 Date: 8/20/2021 During this time, you may not be charged interest as long as you pay your balance in full by the due date. Good Morning, My home is facing foreclosure. That means there are a considerable number of borrowers Selene Author July 27, 2022 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They did the same to us. I cant wait to sell my house so I don't have to deal with mortgage companies ever again. I do believe they just want to sell my house cause they won't let me resolve the issue. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. WTH they told me interest. When I called I was told to identify myself and ask why. I dont think they really know anything about my account. Hmm my wife and I hover at around 800 credit score. I think they may be including another scam. I was never told about wiring before. (877) 768-3759. I've also contacted my states Governor, both Senator's and my districts congressman. post my payments so it doesn't show outstanding and stop deducting insurance payments. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. Or you don't qualify, after you have already committed time and effort to them and they have promised to have everything wrapped up within 30 days! Now they are starting foreclosure stating I am in default. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. The company provides those looking for homes loans. A grace period usually occurs between the end of a billing cycle and the date your fee is due. I called them and they were adamant that they did not even though my bank verified this. Summary All rights reserved. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. So. So why did they take out another house payment on April 15th directly from our account? 207 E. Canyon St., Colfax, WA 99111 Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. There's also a $616.47 Corporate Advance charge. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. Have no clue on that one either. I have made numerous complaints about this. They assured me everything would be fine and not to worry. Bad situation just got worse. Too many complaints with several as being unresolved. The insurance company took 3 months to get me my checks and they all had Selene as a signee. If anyone wants to start a class action lawsuit count me in. I do not know that if I had gotten it in writing if it would have disclosed this information, but I was never told I would receive paperwork about this agreement nor did I receive anything. Need help. Respectfully, They said no. They are a nightmare. I honestly feel that they are just giving me the runaround. What should we expect from this case? I called next morning and asked a way to make payment. Nothing about their practices or handling of a purchased mortgage makes sense. I also suggest hiring an attorney, mine has helped tremendously. Different year, same story. I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. We've been with Flagstar for 5 years. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. I was hit with a $75 late fee. Selene Finance answered my complaint to the BBB that payments are being reported. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. I've also contacted my states Governor, both Senator's and my districts congressman. All I can say is I would like to join class action suit. I have been trying to get a loan modification for three years and its nothing but ### from the last three companies that have owned or serviced my loan. On the last page of the letter it had these payments dates 12/01/2020, 01/01/2021, 02/01/2020, 03/01/2021 in the amount of $1338.78 for each month suspense. Selene Finance is a non bank mortgage servicer, essentially a debt collector. SELENE is a trademark of Selene Finance LP. I had a bank of america loan transferred to selene finance. Im so sorry to hear your Mom is having problems with Selene Finance. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. I am now sending a check by registered mail to them for my third payment. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was given no choice after $98,000 is what they stated my original loan amount was in 2008 (Whole new story there), 2008-2011 beginning no problems payments on time, BOA paid my annual tax I was behind on of $2300 and set up a escrow account for $5000 deficiency around May 2011 by August 2011 they added another $2500 or so making the deficiency over $7500 then demanded payment immediately needless to say Intent to Accelerate notices, then letters from some Trustee I had never heard of started sending notices of intent to forclose. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . They do this to me every year for the last 6 years. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Cindy J Ziegler THEY WILL GET WHAT IS COMING TO THEM. A forbearance is when a mortgage servicer or lender allows you to pause (suspend) or reduce your mortgage payments for a limited period of time. They just use it as bonuses to ### employees to screw over the public. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. They have been dragging a resolve for months. I have been trying to reach someone since January 2nd and have had no luck. Selene Finance is a residential mortgage servicing company. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. 9990 Richmond Ave Ste 400. I signed the loan modification as a borrower and a mortgage borrower. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. It was verbal. NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. All the representatives I talked told me they wont foreclose. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. Create your signature and click Ok. Press Done. I was under forbearance with my old mortgage company. Remember: We will never ask you to tell us your account username or password. I was offered 10K to move out, known as "cash for keys", I declined it. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x I also suggest hiring an attorney, mine has helped tremendously. It mailed on the 7th. Identify misspellings in crafted communications (e.g., company name, etc. Because the loan is under water, we can't re-fi on our own. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. Im losing everthing after my dad passed away on February 5, 2022. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. Good luck to all. Don't know forgered signature. 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042; We have had Selene make it impossible to pay our mortgage so they can obtain late fees. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. I am trying desperately to help my mother not lose our house to Selen Finance. So I call Selene and I am told the lender was no longer willing to work with me my only option was to pay a full payment plus another half payment to catch up on the payment I had missed less than 15 days before, so February 2018 I managed to scrape up enough for the 1st payment at almost $1300. We are victims of Salene as well. However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. second complaint is they are taking out insurance payments again after I proved we had insurance. Not evicted yet but it is coming!! PLEASE Help Which I declined. Next day they sent me another quote and it says $90771. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! Submit a complaint and get your issue resolved. I went thru all the steps to try and make this not happen. That should atleast show I have just cause. Is this your company? Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. Loosing the hearing I ended up paying over 65000.00 to save my home. I am also in the process of taking legal action against them. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. We have been in a "temporary" payment plan with Selene for more than two years, since they bought our loan from Citi. With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. Selene Finance Class Action Lawsuit. or (800) 621-FEMA (3362) for possible government assistance. Credit card companies are not required to give a grace period. The supervisors and managers was overworked because there was not enough of . Dana. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. Im in Tx and i need help on refinacing. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. They requested that I put a stop payment on the check and pay them over the phone for Jan. Address: 100 Grove Rd #6, Thorofare, NJ 08086. Financial planner in West Deptford Township, New Jersey. I'm losing everthing after my dad passed away on February 5, 2022. Then she stated they had purchased my loan from the existing company. I faxed the insurance policy a few times, but they told me they havent received. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. Two days later my bank informed me Selene was trying to take another $1150 out of my account. They just acquired loan from previous lender who acquired from chasegiving me runaround on loan mod ..I was originally supposed to put at end of loan with community loan servicing..was waiting on paperwork because they said I was approved.then next thing I know they said they no longer serviced loan..call selenefirst thing when I looked up for ph # horror story after horror story 1 star rating most people said only cause was that you couldnt give a zero star rating. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. My credit is damaged to ever and I am near retirement. Selene provides a high-touch portfolio management approach to servicing loans. Feel free to call us at 877.297.7011 for free advice on this topic. I was very upset about this. \VCr$o@#+O["t-p@ru$gi m+?hl$Czr{>-WxS: They have never found my Jan. payment. This is my fourth time fighting with them to get out of foreclosure because they take my payments and put them in Escrow even though I have a non escrow account. I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. Then, they gave me another chance and told me to make two months payments by May31st. Back last fall I reached out to Selene Finance and went through a loan modification. Had a fire in 2017 and they took all but about a tenth of the money. Heartbroken and lost, I just found out there was a lien I wasnt aware of in October 2008 for $75000 that Countrywide claimed they financed to another mortgage company to pay creditors so Countrywide and Recontrust filed the Reconveyance of Deed on a mortgage that was filed by another company made a $98000 loan to me and issued a check back to themselves for $75,000. On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. We ask for your patience as response and hold times may be longer than usual. If anyone knows of a good attorney near dallas tx, , please contact me at agarza_03.rotorcraft@yahoo.com 9 branches of social science and definition Unfortunately, they had the right to report us because technically we had not paid November. So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. 3-jE 9(|[k7}4"^]k5cIy Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. If one person is handling my account, why am I being transferred to so many different people's voicemails? They have made alot of money off us debt slaves, not that anyone cares. To whom it may concern: I applied for the loan modification and was then denied and I have never received credit for the total amount I paid to Rushmore. Selene Finance has added over $8000 in Corporate Advance Balance Fees since taking over my mortgage in March, 2019. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. Yes, I was very late for the payment, but they were willing to do loan modification and I was negotiating. I am desperate to keep my house. Required fields are marked *. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. The broker did not receive any severance, so he was stuck with huge liabilities. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. Save my name, email, and website in this browser for the next time I comment. Was also told they would do a new escrow analysis. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. Additionally, they no longer answer the phone. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. Selene finances had a great deal of success financing real estate and other properties. where you can easily view transaction history, make payments and obtain information They are VERY concerned. Selene Finance review: mortgage payments. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. Share your photos and videos with others to prove the truth of your words. They are holding $40, 000 of my money for over 3 weeks and jerking me around! We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. Selene Finance LP hopes that you and your family stay safe during this time. A call with Juan in Customer Service on April 11,2022 revealed that all payments had been Re: Loan # 661108 She said wiring takes 24-48hours. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. By this point I had had enough of Selene and we went to my bank to refinance. I have requested a pay off. and settle the claims of those who actually qualified for loan modification. In end of March, they told me to provide the insurance policy. Do you have Power of Attorney on her accounts and Finances. HAMP called Selene and within days the loan modification was at my door. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. If anybody has had been in contact with a lawyer please let me know.

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