But you have to be careful to ensure that the account is negative to begin with, or it will negatively impact your credit score. Today, as I was leaving her house I noticed that her car was missing. Toensure your concern isproperly addressed, Iencourage you tocontact our Customer Service Department directly at800-967-8526. I called Bridgecrest and Aeverex to cancel my gap insurance in my powertrain warranty Aeverex Sent me a refund quote for the powertrain warranty which was $1875.96 and the gap insurance warranty which was $491.61 I was told that this would be my refund which wouldve been $2367.67 but now Bridgecrest tells me theyre only sending me $1300 back now keep in mind that ******** ******* had received the payoff quote for the amount that was owed on my focus and that included the powertrain warranty amount and the gap insurance amount so now Ridgecrest tells me that they applied those amounts of the warranty to my principal which was also included in the payoff quote that they sent to ******** ******* so now they are not refunding me the entire amount that I was told I was supposed to receive I would not recommend drive time nor Bridgecrest to anyone it is not worth it . What happened? Generally, the total loss process from start to finish can take anywhere from 6-8 weeks. We are sorry to hear they are displeased with us. A place for Carvana reviews, experiences, complaints, and discussion. For more information, see the developers privacy policy. THE WORSE EXPERIENCE BY FAR!!! I also explained that Bridgecrest was the one and only company that was unwilling to work with me as this was my 4th call to arrange all of my financial obligations for the month of January. If youre upside down on it then you should be able to get it back. Ive never been in a financial bind like this and needless to say I am drowning in stress. Bought my first car (Chevy Spark 2013 2LT with 50k miles on it) in May of 2015 through Drive Time and the loan was with Bridgecrest. First, you can try to negotiate a lower payment with your lender. In 2 years and over $13,000 in payments and my loan was only paid down $2200. I sent an email on the same day. Bridgecresthas been helping customers achieve their goals since 1990 and we're excited to help you do the same. At Bridgecrest, we sincerely aim to provide a high level of service while treating each individual professionally and with the utmost respect. Of course, youll need to make sure that you sell the car for enough money to cover the outstanding loan balance (plus any fees associated with selling the car). Thank you for reaching out and taking the time toshare your feedback. They then tell me they dont have room and then tow it back to my house. If youre having difficulty making your payments, you should contact your lender directly to see if there are any other options available to you. Thank you for bringing this matter to our attention. they might want torethink their rudenessand. How Many Jobs Are Available in Diversified Commercial Services? Whether this account affects your credit score depends on a variety of factors, such as: However, there are could be some potential positive aspects to this account which could lead to improving your credit score, such as: Yes, with the right strategy, you will be able to remove any account from your report. Do you have something to say about Bridgecrest? I got in a car accident on January 14th and on January 17th, my insurance company called Bridgecrest and told them my car was totaled and they wanted to know the remaining balance which was around $14k. How Many Jobs Are Available in Computer Software Prepackaged Software? During this process, our customer is responsible to continue making the regularly scheduled payments until the loan is complete. Monday Friday 7am-7pm And at the end of the conversation when I said okay he just hung up and did not ask if I had any other questions. Learn about doxo and how we protect users' payments. You may need your mother in law with you since it is in her name. We are sorry to hear they are displeased with us. That's when she told me she was behind and it probably got repossessed. Meanwhile, my financial situation is getting worse and I try and sell it to Carvana. I had my car from AUG 2017 i bought it from Drive time $18,500 and imagine what i make a payment every two weeks its mean every months $565 and to this moment the remining of my payment for the car is $ 17,650 and i canceled my GAP insurance 6 months ago they still they did not remove the Amount of my payment plus on that they took interst everyday $10.99 .. for example if make a pyment for $500 every months they will count it like u pay only $ 200 thats mean they took of ur monthly payment 70% this company they just theft do dirty work thats is dirty money i wish this money u bridge crest spend it on ur health treatment i dont recommend any body to deal with drive time or bridgecrest cause even drive time they dont show u nothing they just want to sign the contract and got there money from this theft bridgecrest. Weonly loan money you need tocontact Drivetime. Typically, requests of this nature can take about four to six weeks. Company profile Rude and unprofessional, he does not need to be in customer service. Payment options include online payments, mobile app, phone, check, money order, and prepaid debit card. Copyright 2022 Apple Inc. All rights reserved. Find adifferent company, this has been aterrible experience. WebBridgecrest. As I attempted to ask questions regarding my account I was passively and rudely excused by a member of their staff, Josh. I had to go through this during a dark time in my life a few years ago, albeit with a different lender. when I was transferred to a Supervisor Kimberly she took all the information down and in the end refused the payment. Nearby grocery stores include Publix, Sprouts Farmers Market, and Winn-Dixie. Same as you, I had to pay the past due balance plus $400 in fees and after 2-4 hours the car was released and my loan was reinstated. Third car also brought through Carvana and Irefinanced which showed payoff. WebContact Bridgecrest | Bridgecrest.com Contact Us Please complete the form below We try to respond to all messages within 24-48 hours. You must send a dispute letter to all three credit bureaus, as they are legally required to remove the account from your report if it is found to be inaccurate. Kindness goes alongway. These people are committing fraud. I finally got into where the balance was getting the lions share and fell behind (because of COVID and a small business owner) and they took it after 2 phone calls. WebUseful Information for Bridgecrest Customers Phone Numbers Support Phone 800-967-8526 Contact Phone 800-967-8526 Social Media Facebook Twitter Email Addresses Support Email connect@bridgecrest.com Locations HQ Address 7300 E Hampton Ave Ste 101 Mesa, AZ 85209 Bridgecrest Bills Are Paid In These Categories: General You can manage your vehicle account settings, update your contact information, view your saved payment account details, and review a variety of payment options so you can find what works best for you. Im glad everything went well. In general, however, you can expect the voluntary surrender to stay on your credit report for seven years. Your new interest rate should be on the order of 14% or below. If I could give zero stars I most certainly would. If youre struggling to make your car payments, you may be considering returning the car back to the bank. I then asked to speak to a manager and I was put on the phone with Ms. Brittany M*******. However, its important to note that this shouldnt be considered as a last resort option. The app lets you update your AutoPay enrollment details including the withdrawal date and recurring payment amounts. Wire transfer payments are also accepted. How Many Jobs Are Available in Other Consumer Services? I had a loan with them and it was $507 a month. I have it towed to local body shop, they said they couldnt get it in until end of September. Her advice was to borrow the money from someone or return my new vehicle to the dealership! Ive since left multiple VM with Jacqueline and no return calls. They received insurance info from the driver and Bridgecrest was notified immediately. We encourage our customer to contact our Customer Service Team directly at 800-967-8526 with any additional questions. Please know, wetake feedback ofthis nature seriously, asit allows usto improve our service. If youre not able to negotiate with Bridgecrest or refinance your loan, your last resort may be to sell the car. Should our customer have any questions regarding this matter, we encourage them to reach out to our Customer Service Department at 800-967-8526. Bridgecrest aims to work with our customers in any way that we can to ensure their success, while treating them with the utmost respect. These can be set up online at Bridgecrest.com or over the phone with a representative at 800-967-8526. Next day I get a call from a Jacqueline from Bridgecrests compliance department. Good thing Itook ascreen shot ofamount that was mailed tothem and how much the payoff was sothat Ihave proof ofwhat they oweme. The secondary bedrooms are perfectly sized for anyone in the house, guests or for use as an office. WebLearn About Payment, Financing & The Online Shopping Experience @Carvana | Skip The Dealership & Buy Online @ Carvana.com Making Payments with Bridgecrest. The customer service team isawful and says things toget you off the phone and then they never doit! We take your feeback seriously. Bridgecrest Financial Auto Loan Payoff Address Standard Mailing PO Box 53087 Phoenix AZ 85072 Overnight Physical 7300 E Hampton Ave Suite 101 Mesa AZ 85209 Mail checks payable to: Bridgecrest Payoff Phone Numbers Lienholder Titling Address Also used for Insurance Loss Payee Bridgecrest Acceptance Corporation PO We are sorry to hear they are displeased with us and truly apologize for any inconvenience this matter may have caused. Should our customers need additional time to make a payment, we offer payment arrangements. Who is the repo company that Bridgecrest uses? Avoid this company like the plague. But we probably won't have definite answers until the morning. After meeting these criteria, you may be eligible to have your remaining student loan balance forgiven. This may involve asking for a lower interest rate or extended payment terms. Icalled them immediately tocorrect the issue, and they said there was nothing they coulddo. Nearby food & drink options include J.F. Payments are free with a linked bank account. But hopefully all works out for everyone. WebDriveTime Customer Service. Beat local competitors. This will allow you to avoid any further damage to your credit. I have no answers just wanted to say Im sending you and mom lots of light and positivity, hope this gets resolved soon! WebBridgecrest Trinity: details with 216 reviews, phone number, work hours, location on map. Not only did they pretty much say Iwas out ofluck but that they would charge meMORE for not being ontime after being ontime for the past 45years!!!!! citizens auto loan payoff address. We are sorry to hear they are displeased with us and truly apologize for any inconvenience this matter may have caused. This is an example of what this creditor will look like on your IdentityIQ report. Ittook them two months toprocess the payoff. We apologize if our customers experience does not align with these sentiments, and hope to have the opportunity to turn things around. You can also browse our directory for pages on how to cancel other popular subscription services. We have several options for assistance. We apologize for any inconvenience this may cause. Keep your vehicle finances on the road to success We provide each customer with a contract detailing the terms of their loan. more important totake careof. WebLearn About Lien Holder Address for Insurance & The Online Shopping Experience @Carvana | Skip The Dealership & Buy Online @ Carvana.com So, they knew the car was damaged ($6800 to be exact), and still fretted me on paying redemption because the car of course would be sold. Cant drive it because of the fender rubbing and door will not open. I hope youre able to get it back. Call for an appointment today! I just want it off my property and don't want to get messed up or tried up in any bs ya know.. Bridgecrest signed for the fedex paid in full amount on November 4th. Website: www.bridgecrest.com This can be a good way to lower your monthly payments and/or interest rate. Also all payment gotowards interest not the actual car payment. You opened a credit card / loan / mortgage with this company. So glad it worked out and seemed mostly hassle-free! If Icould wrap myfingers around the neck ofjust ONE employee here, I'd bein prison for avery long time. All rights reserved. The selfishness and terrible customer service this company has ifmind blowing. More than double any other financing company! TREC:Info About Brokerage Services,Consumer Protection Notice. Before taking this step, you should first consult with an attorney to see if you have a case. This can be a good way to get a lower interest rate and/or monthly payment. Call or write an email to resolve Bridgecrest issues: Payments and Charges, Product/ Service , Request for Information. Finally, you can consider voluntary repossession. Third Party Financing. Walk, you will anyway. Did not read the fine printThere isno grace period onpaying. We will continue attempts to contact our customer to reach an amicable resolution. These products are completely optional and can be canceled at any time. Other payments may have a fee, which will be clearly displayed before checkout. Can I apply for a loan using a mobile app? Drivetime isGARBAGE aswell. I hope they work something out but I just made the payment online for the past due amount. Bridgecrest follows a late charge policy. Keep in mind, we offer various payment options that differ in the amount of time it takes to process a payment. So we paid the past due balance and we tried to call Bridgecrest but we got a recorded message that it was after hours and to call back during business hours. Bridgecrest Acceptance Corporation, a loan servicing company Weekdays: 8:00 a.m. - 11:00 p.m. Bridgecrest Acceptance Corporation Company Profile | Tempe Baton Rouge Water Company - Ascension Water Company + 18moreantique Storesvintage Home, Old Mill Antiques, And More. Ifyou havent processed the payoff why doI not have access tothe account. Never once did anyone at Bridgecrest call me, to apologize or even tell me said accident occurred. The kitchen is well dressed with wonderful beautiful cabinets, quartz counters and tile flooring overlooking the family room.

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