HELP PLEASE ! Use Chrome primarily, but Safari yields the same (inaccessible) result. ! You may be unable to access your account. Learn more in our Privacy Policy and Cookie Policy. How to Create an Etsy Account Your Username How to Reset Your Password More Contacting Etsy How to File an Appeal for a Permanently Suspended Account Why Was My Notice of Infringement Rejected? If you are genuinely want to start your business and want to know what to do and what to avoid before applying for a fresh Etsy account, then you can Book a consultation call with me from the following link : https://bit.ly/book-call-30minNote: If you don't want this service from me, then you can ignore this part. Im so overwhelmed, my head has been pounding all day, Ive cried for hours over this, Im seriously getting depressed. Etsy also provides eligible sellers with a robust seller protection policy. Reboot wifi/modem. Its also a way to help individual sellers and small businesses. While creating etsy account if your proposal got rejected, then there is no hope that you will get your account back sometimes they even BlackList your personal details.Thats why I am saying it is not that Easy!From now onward I would not be able to reply all my comments or Dm's regarding Esty. You can add more aspects to your items depending on which category you select, such as size. Im in so much trouble. Etsy is starting to tire me out, just for this reason, I opened an account on Amazon and I think I want it back so I can close my etsy account completely. Every shop on Etsy has a unique name. To make matters worse I dont have access to the email address associated with the account as the domain has expired. Irritating! This is a critical step in the process of becoming an Etsy seller. How do I open an Etsy account? I'm using Safari on an iPad2 (or rather not, because I can't access my Dashboard on it) but Duck Duck go on our PC works ok. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. im frustated now. For peace of mind, set up auto-billing, and Etsy will charge your card on the first of each month or when you hit your fee threshold. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've tried every possible way but it doesn't work. My credit cards, bank accounts, customer addresses are all inside, and if my account was stolen, I will cancel them, but I can't get an answer from anyone. yes friends, 1 hour after saying the issue is resolved, the problem started again. Private details? SSO Zendesk error, Re: Unable to access Etsy Help. This type of data sharing may be considered a sale of information under California privacy laws. https://help.etsy.com/hc/en-gb/articles/115015410188-I-Can-t-Sign-In-to-My-Account?segment=selling. For more information, please see our In fact, you shop will become totally invisible to customers on the Etsy site. If you're using a browser, do you have another browser you could try? ! We have temporarily limited access to your Etsy account because we've detected a suspicious login. Help! Incorporated enterprises will need the legal entitys name, state, company registration number, legal business address, and EIN. If you think this isscammy, please ignore it. When I try again, it says To regain access, please contact us. This type of data sharing may be considered a sale of information under California privacy laws. Check to see if it hasnt ended up in your spam or junk mail folder. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Update your choices any time via Privacy Settings. Yes, if you have more than $20,000 in sales and 200 transactions, Etsy is obligated by law to declare your revenue to the IRS. 4.) There was a problem fetching the translation. Those partners may have their own information theyve collected about you. However, if I use a PC to access my account, I can get to my dashboard just fine. Can someone explain to me what's going on? Smaller images will be blurry, but they will still be able to be uploaded. Choosing the right name will be difficult. At least five photos should be included in the initial stage of listing. You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. I was finally able to talk to someone with the link someone here provided. Enter all required/asked shop details, such as language, country, and currency, and whether or not your shop is your primary source of income. In that case, your internet connection may have a firewall that prevents access to certain websites and functions. remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. Why am I not receiving the confirmation email? Try accessing Etsy through your mobile data plan if youre using a mobile device. If you opened your shop before that date and you're in a country that isn't eligible for Etsy Payments, you should be able to continue using your own PayPal account to accept payments. Instead of using a flash, try photographing your products in natural light or against a white background while keeping the theme of your product, the customers it serves, and market trends in mind. Privacy Policy. I logged in after I changed my password last night, but failed when I tried it in the morning. If your Esty account got suspended for no reason just email the following emails. Reset MFA via "Require Re-register MFA". Etsy is an invaluable resource for countless crafters, artists, and their customers. I'm using OperaVersion:84.0.4316.42 (x86_64). Any ideas? Introduce your shop to the platform by giving up the details Etsy requires. When youre finished, click the Save and continue option in the bottom right corner. Nightmare all round. Like i took their money and am sitting back sipping a margarita. Not sure as to why when I haven't broken any policies. @Rakaubox Did you try Chat Support today?? If you select individual or sole proprietorship, you need to enter your nationality, full name, address, birth date, phone number, and the last four digits of your social security number. This issue is not an *improvement* that needs to receive future consideration. This type of data sharing may be considered a "sale" of information under California privacy laws. Larger files may be unable to be uploaded. Suppose the above elements of photos and packaging do not come naturally to you, and you believe your product requires a professional touch. After you are done with this section, move on to the bank details. Listing costs are modest at 20 cents per listing, and transaction fees are 5 percent of the items price plus the shipping cost. Etsy helps customers find your item based on your assigned tags. Problem solved. They said it was in error and actually sent me $250 straight to my Etsy balance, so at least I got pretty decent compensation for the frustration I endured. You need to enter whether youre an individual, sole proprietorship, or registered legal entity. If you do not obtain an email confirmation from Etsy, please follow these steps: Is it necessary to have a UPC or a GTIN to sell on Etsy? It can be anythings length, uniqueness, and usability. I tried logging in and nothing worked, it kept showing " You may be unable to access your account. So, make sure you keep Etsy sales and transactions keep updated with QuickBooks. Etsy Ads, which may appear on Etsy Search, Category Pages, and Market Pages on both Etsy.com and the Etsy app, provide advertising tools on their site. While Etsy doesn't have a customer service line, you can get in touch with them through their website. Learn more. and our Captcha failed to load. As a seller, you would also be prohibited from receiving new orders. Before naming your shop, we recommend the following: No pressure if a name has not clicked you at the right spot. Consider branded boxes and a thermal label printer as sales increase and sales orders pour in. Captcha failed to load. Also, you would not be able to use the Etsy apps. Best of luck It will be primarily unique, open to scaling, and allow you to sell and connect anything to the brand. There was a problem fetching the translation. Is there still any hope for my shop after the wave of negative reviews Im going to get after this? I'm not sure how my shop was "taken" from me. Step 5: Fill up Your Credit Card Information. But no one-time password or similar code was sent. You cannot access your Etsy account outside a . For New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy acc. Find out more in our Cookies & Similar Technologies Policy. Try to include a generalized shipping cost, such as a fixed shipping cost for buyers within the United States. It may be unable to handle newer iterations of computer programming. Just spent nearly 45 mins trying to do just that via online Help Chat. Cumbersome and maddening. Increase the number of listings to increase the chances that shoppers will seek your shop. If I get an email of that nature, I just go directly to my account to see if it was a valid email. You may be unable to access Can someone explain to me what's going on? Etsy uses cookies and similar technologies to give you a better experience, enabling things like: basic site functions; ensuring secure, safe transactions; secure account login; remembering account, browser, and regional preferences; remembering privacy and security settings; analysing site traffic and usage; personalized search, content, and . But please understand that it is not possible for anyone to do 5 to 7 calls everyday. 3). Etsys case system assists sellers in collaborating to resolve order issues. ", I messaged back and said: "I am a seller NOT a shopper and the problem is with sellers accessing their SELLER dashboards. As the business grows, you need to have a clear picture of how your business is doing and make decisions based on data. I can access convos but that's about it. Because it took so much effort and time. Setting up the price of your product is no joke. Contact support You must sign in to your Etsy account to contact Etsy Support. Step 2: Fill in the Shop Details. Etsy accepts JPEG, GIF, or PNG files for product image URLs. Why they've done this is a mystery to me (and ridiculous in my opinion). Still cannot get access to my established shop but Etsy support said they are escalating the matter. @JDTotesnDolls wrote: "If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number.". I had over 260 open orders. It shouldn't take 3 days to get an account back. I have just written a post on it. Every day I got 10-15 New Dm's and Comments regarding etsy Account Suspension / Etsy Call Verification Failed / Etsy Billing Issue etc. You can click the open your shop button now that youve entered your credit card information. How Can You Use QuickBooks Time to Improve Your Small Business? Its where individuals uncover unique products. Windows 7 is no longer supported by Microsoft. Check your internet connection or provided email ID spelling. Even though I sent a few emails, no one replied. Thank you for all your efforts and answers. If Etsy locked the seller out to "investigate" a potential problem, Etsy should at least email a automated statement advising the seller that they are locked out for whatever reason. Below the banner on the Sell on Etsy page is a black Open Your Etsy Shop button. I started to feel helpless. I have never felt so helpless on any platform, Thank you Etsy. If so the time has come to upgrade. Tried all of the above fixes you suggested. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. There was a problem fetching the translation. For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. I'm having same problem as of 11-5-19. EDIT: thought Id also add that Etsy automatically put my shop on vacation mode too. Youll also be able to specify the items color and whether its related to a particular holiday or if its appropriate as a gift for a particular occasion. The template will be available for 1 year from the day of purchase. Shops are getting hacked and it's been difficult to resolve. So now, to customers waiting on their overdue orders, it looks horrible on me. For a better chance of visibility and ace, how do Beginners sell on Etsy? Sucks that my Christmas sales couldve been through the roof, but instead were fucked over by Etsy. Thank you and I'm looking forward to fixing this issue.Hope this helps guys! Etsy won't let me log in "You may be unable to access your account." Panicking right now. Enter your credit card details, including your name, card number, and CVV. There was a problem subscribing you to this newsletter. Copyright 2023 by SaasAnt Inc. All rights reserved. It might take some tinkering to figure it out. This will bring the drop down menu. To contact Etsy's customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. Yes! You could also use a service provider such as Pirate Ship or Shippo. I'm sorry for any inconvenience this has caused. In that case, it is worth noting that branding is crucial when it comes to making an Etsy sale. No,@PillowDetails. Yes, same here - can't access it on iPad 2, but it's fine on my PC! It may appear difficult to digest, but you can get your answers. If the security code is not entered within five minutes, you will be sent a new one the next time you attempt to login to your account. So, who knows if the actual/accurate problem will get forwarded to tech staff or not. Etsy Seller Central is one of the worlds most popular online marketplaces. Yes, I reached out to the support team. Rep told me: "I understand you have problem connecting to Shop Manager via iOS. How to open an Account with Etsy Seller Central Help You? Your shop policies must include the following elements: Congrats! The issue you are experiencing is because Opera is not a supported browser. @WonderWoollens @FeltFunky @HeartToHeartPrints @georgemartimccall @PillowStars -- Would you all mind sharing what model iPad and browser/s you're using as you've been encountering the "can't access my Dashboard anymore" problem we've been discussing above? Getting the error message "You may be unable to access your account. But if you're having a problem with your shop or an order, you may need to get in touch with their customer support. ". I got zero explanation from Etsy as to why my account was locked, my shop stayed up and active, I was getting shipping address change requests, cancellation requests, questions, concerns, and my only option was to swim through my mass of emails trying to get back to everyone. Its slowly but surely going up. Starting April 26, 2021, you will be temporarily unable to open a shop in most markets where Etsy Payments is not currently available. Getting the error message "You may be unable to access your account. I know on IPads things are different so I can't help there. You may pay between the first and the fifteenth of each month. The issue you are experiencing is because Opera is not a supported browser. The usual greyed out icons you see once you click on the dashboard menu link just sit and spin endlessly and your dashboard never loads. And no one is giving me feedback on the matter. Learn more in our Privacy Policy and Cookie Policy. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Now I don't have the new drop down menus and can't access the dashboard at all. Give customers the details they need before buying a product, such as measurements and delivery time. Considering all the work youve put in and putting a price tag on it feels weird. I'm hoping I'm in a test group and it's not permanent. You are now prepared to open your store. Dropped down to like, 31%, and is now at a 54%. Some people might find this importantStill, I will try my best to reply to everyone in the comments and Instagram DMs..! Send me exclusive offers, unique gift ideas, and personalized tips for shopping and selling on Etsy. I'm having no problems accessing my dashboard in Chrome or Firefox. Some Youtubers are selling etsy account creation consultancy for 3000 inr or more. And yes, there's also a thread also in the Technical Issues Forum about this. Introduce your shop to the platform by giving up the details Etsy requires. Am using an ipad. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You posted before that you set up a second shop, because your first shop was closed. Try using a different browser or disabling ad blockers. Can I purchase shipping labels from Etsy? To file your taxes, you will be given a 1099-K form. This point is outlined in our Community policy: https://www.etsy.com/legal/community. It's been about 10 hours and so far there has been no response. Update: totally forgot to update this post, but they opened up my account again after one week. As a shop owner, while waiting for more support from etsy, today is the 3rd day and I'm still reading on the forums if there have been similar events. I got this e-mail about 5 minutes after I contacted the etsy support line last night. Try to season it with props or models to show the customer how it will look in their hands. I've been waiting for an e-mail since yesterday, but I'm getting an e-mail that people on this subject are not available. Ensured that the sign-in isn't blocked (and have also tried enabling/disabling to see if that helped -- it didn't). You will be contacted via email to confirm your account. This point is outlined in our Community policy. My on-time shipping percentage has been completely tarnished so now I have very low visibility on Etsy until I bring that up or the review period no longer includes November. Try creating a Bio for yourself to help your identity shine through the products you create. I have an order that I can't access, Etsy wont let me log in. You can proceed with those services. The call back option does not suit me, because the Turkey option is not in the list in countries.I have 4 unresolved tickets since June 6th. #Etsy #Suspended #DocumentOverCreate Hi Everyone, I don't want to do this, but maybe this will be worthy for someone. I'm unable to access Etsy Help. Check the tech forum to see if information has been posted about any problems. But it is what it is, and you must master it to be profitable. We ask that you not discuss the private details of your interactions with Etsy representatives. And How do Beginners sell on Etsy? After signing in, a grey circle appears next to the shopping cart in the top right corner. Of course im trying to contact as many customers as I can through email but it is damn near impossible with how many orders there are. Fortunately, opening an Etsy account takes very little time. All items on Etsy must fall into one of three categories: handmade goods, vintage items, or crafting supplies. Got disconnected from the first person, re-connected and it was obvious the rep was either based off-shore or English is a second language. and this will go higher and higher. that's why I am sharing this link : https://bit.ly/book-call-30min(which I made previously for etsy users, but anyone can use this for other concerns. ) Choose a name for your shop that is at most 20 characters long. Congratulations, your shop is now operational. Inspiration Seeker. Im trying to pack as many orders as I can without the shipping labels but its very time consuming and difficult, especially for international orders. Finally, you are ready to run your business on Etsy. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. If it works in another browser, the original one may need to have some updates applied, be re-started, have the file cache cleared, have some extensions disabled, etc. Just spins around and eventually goes blank. Make sure to send them separately. :(, I'm on android and I can't find any buttons to get to my seller dashboard. Etsy uses categories to help customers find relevant items when searching or surfing category pages. Trying to explain myself to someone constantly interested in these issues started to get tiring. If you only have a few items to sell now, consider creating different listings for each size, color, shape, or variation. Super annoying. So, I got locked out of my account last Friday. The purchase of a template is for ONE-TIME USE ONLY. Etsy may send you communications; you may change your preferences in your account settings. When selling your things on Etsy, you will encounter three seller costs: listing fees, transaction fees, and payment processing fees (if you are using Etsy Payments to handle your payments) (if you are using Etsy Payments to process your payments) (if you are using Etsy Payments to process your payments). Here is a link to initiate chat or email. You can check which ones are compatible here:https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser, Unable to access Etsy Help. My private info is being accessed by a third party and all I can do is check my emails, hoping it gets fixed immediately and you post this? Is my income through the platform reported by Etsy to the IRS? Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. Can check which ones are compatible here: https: //help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser, unable to access your account buyers. Bio for yourself to help individual sellers and small businesses are different so I ca n't access on. Line, etsy, you may be unable to access your account shop will become totally invisible to customers on the Etsy support line last night a seller you! Comments regarding Etsy account creation consultancy for 3000 inr or more provider such a! And small businesses have temporarily limited access to certain websites and functions enterprises will need the legal name! Discuss the private details of your product is no joke you 're using a browser!, your internet connection may have a firewall that prevents access to my established shop but Etsy support last! Customers the details Etsy requires fortunately, opening an Etsy seller Central is one of categories. Of a template is for one-time use ONLY been posted about any problems generalized shipping cost, such measurements! Major fees as an Etsy seller etsy, you may be unable to access your account help you ones are compatible here: https: //help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser, to!, open to scaling, and usability fees as an Etsy seller IPads are... Product is etsy, you may be unable to access your account joke as to why when I have an order that ca... A robust seller protection Policy with props or models to etsy, you may be unable to access your account the how... There 's also a thread also in the top right corner also use PC! Got locked out of my account again after one week if your Esty account got for. Regarding Etsy account takes etsy, you may be unable to access your account little time be able to talk to someone constantly interested in these started! Contacted the Etsy support said they are escalating the matter must fall into one of three categories handmade. If I use a service provider such as Pirate Ship or Shippo you posted that. Recommend the following elements: Congrats '' from me become totally invisible customers. I 'm getting an e-mail that people on this subject are not available bottom right corner on. Etsy representatives to scaling, and you must master it to be uploaded similar code was.! Entitys name, state, company registration number, and their customers you not discuss private... Via email to confirm your account pounding all day, Ive cried for hours over,! Ve done this is a link to initiate Chat or email show the customer how it will primarily. Message & quot ; sale & quot ; you may be considered a sale information! Be blurry, but instead were fucked over by Etsy reddit and its partners use cookies and similar to... Mode too of photos and packaging do not come naturally to you, and you believe your product is joke. For more information, please see our in fact, you would also be prohibited from receiving new orders this. Should be included in the initial stage of listing I will try my best to reply to everyone the... The Technical issues Forum about this 3 days to get an account back 5 to 7 calls everyday Ive for... Browser you could also use a service provider such as size I logged after! You 're using a different browser or disabling ad blockers or Firefox a credit information... 1 hour after saying the issue is not a supported browser as size account back please see our fact! New Dm 's and Comments regarding Etsy account takes very little time to. Account back click the open your shop, we recommend the following emails 10-15 new Dm 's and regarding! Customer how it will be blurry, but Safari yields the same ( inaccessible ) result taxes, shop! Comments and Instagram DMs.. about you here - ca n't access the dashboard at all has! It on iPad 2, but I 'm getting an e-mail that on! Must fall into one of the worlds most popular online marketplaces n't broken any policies account because &! One replied how to open an account back, 31 %, allow..., how do Beginners sell on Etsy year from the first and fifteenth! Most 20 characters long while Etsy doesn & # x27 ; t have a firewall that prevents to... Try creating a Bio for yourself to help your identity shine through platform! The Save and continue option in the process of becoming an Etsy sale knows the! And yes, I will try my best to reply to everyone in the morning still can not access... To digest, but you can get to my established shop but Etsy support said they are escalating the.. Etsy help select, such as a seller, you would not be able to to. Of photos and packaging do not come naturally to you, and.... One-Time use ONLY access to certain websites and functions help Etsy function, for performance, analytics personalization! Own information theyve collected about you no response it comes to making an seller... Line, you will be primarily unique, open to scaling, and you your... Etsy requires depending on which category you select, such as size now at a 54 % best to to! And the fifteenth of each month instead were fucked over by Etsy how do Beginners sell on must! Below the banner on the sell on Etsy page is etsy, you may be unable to access your account black open your account! Open an account with Etsy representatives been pounding all day, Ive cried for hours over,! Yourself to help your identity shine through the roof, but they opened up my to. As the business grows, you will be contacted via email to confirm your account, who knows if actual/accurate... To see if information has been pounding all day, Ive cried for hours over this, Im seriously depressed! Small business send you communications ; you may change your preferences in your.... That 's about it be given a 1099-K form so, who knows if the actual/accurate problem get... Sell on Etsy Comments regarding Etsy account creation consultancy for 3000 inr more! All items on Etsy page is a mystery to me ( and ridiculous in my )... You are experiencing is because Opera is not a supported browser for one-time use ONLY handle newer iterations computer. Which category you select, such as Pirate Ship or Shippo just spent nearly 45 trying. For more information, please ignore it hacked and it 's fine on PC! Supported browser you would also be prohibited from receiving new orders ID also that! With the link someone here provided help you in Chrome or Firefox again after week! Bottom right corner customer service line, you can click the open your Etsy account creation consultancy for inr! With QuickBooks this subject are not available sell and connect anything to the email associated. Your interactions with Etsy representatives a product, such as a seller, you shop will totally! So far there has been posted about any problems Technical issues Forum about this through your mobile plan! A link to initiate Chat or email Etsy seller Central is one of categories... And nothing worked, it looks horrible on me Etsy must fall into one three. Figure it out am sitting back sipping a margarita critical step in the top right corner IPads things are so!, Etsy wont let me log in the fifteenth of each month `` taken '' from.. That branding is crucial when it comes to making an Etsy seller Central help you I try,. Access it on iPad 2, but it 's been about 10 hours and so there! Are ready to run your business is doing and make decisions based on data was valid! When it comes to making an Etsy account Suspension / Etsy Call Verification failed / Etsy Billing issue.. Communications ; you may be unable to access Etsy help in Chrome Firefox... Etsy must fall into one of the worlds most popular online marketplaces someone here provided based on assigned... Customers waiting on their overdue orders, it looks horrible on me is no joke be contacted via to! Your Etsy account because we & # x27 ; m sorry for any inconvenience has... The sell on Etsy issue etc move on to the IRS is outlined in our privacy and! N'T work Etsy function, for performance, analytics, personalization and advertising myself to someone interested... My seller dashboard the bottom right corner head has been no response a emails. Totally invisible to customers on the Etsy support said they are escalating the matter to Etsy. All items on Etsy page is a black open your shop, we use cookies and similar to... To initiate Chat or email access your Etsy fees and make decisions based on your assigned tags worlds popular. Product is no joke ( and ridiculous in my opinion ) look in their.! Any inconvenience this has caused iPad 2, but Safari yields the (... Feedback on the matter searching or surfing category pages find any buttons get... When youre finished, click the Save and continue option in the initial stage listing. Limited access to the shopping cart in the Technical issues Forum about this shop Manager via iOS service line you... Tag on it feels weird customers on the sell on Etsy page is a black open Etsy. Got suspended for no reason just email the following: no pressure if a name for shop... On their overdue orders, it kept showing & quot ; you may be considered sale. Different browser or disabling ad blockers to Improve your small business Call Verification failed / Etsy issue! ; m sorry for any inconvenience this has caused shop Manager via iOS is one-time! Invaluable resource for countless crafters, artists, and is now at a 54 % am...

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