Click learn more to make payment through the Bill Matrix website (no service fee). Find ways we're helping our customers during the pandemic, including paying your bill, supporting small businesses and more. An eligible household is defined as a mortgage holder household in which at least one or more individuals has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship after January 21, 2020; has fallen behind on one or more mortgage loan, property tax, property insurance and/or HOA/condo association payments; and has a household income at or below 100% of the area median or 100% of the median income for the United States ($79,900), whichever is greater. To ease the pain of higher energy bills caused largely by persistent high natural gas prices, Entergy Mississippi is implementing a series of measures to help our residential customers and communities. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Net metering is the process by which individual electric utility customers who generate electricity from renewable energy, such as solar panels, can sell their excess power back to their local utilities. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. 1998-2023 Entergy Corporation, All Rights Reserved. BillMatrix - Welcome. The cost of fuel needed to generate electricity and the cost of power purchased from other Companies. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. Entergy works alongside community partners to promote the Internal Revenue Services Volunteer Income Tax Assistance program. Eligible households may receive up to 12 months of rent and/or utility assistance, plus an additional three months if more time is needed to ensure housing stability and funds are available. FAQ. The funds are available on a first-come, first-served basis. What payment methods does Mississippi Power accept? Recovers EML's unit power purchase from EAL's available wholesale base load capacity (coal and nuclear generating resources). We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. Once the form is signed and returned to the office, a copy of each disconnect notice will be mailed to the third party. Your account number, due date and total due are clearly displayed on both sides of your bill. Entergy customers start using electricity before paying for it, therefore customers requesting new service may be required to make a security deposit. Southern Company. You can pay online at www.entergy.com, select the pay by credit or debit card online option. If you choose to restart service, you will need to call 1-800-Entergy (1-800-368-3749) for reconnection. No endorsement has been given nor is implied. To find a free tax preparation site near you, visit eitclocations.com. Or you can estimate what your future usage may be. Those that do generate excess electricity will be eligible to sell that electricity to Mississippi Power at a rate determined by the Mississippi Public Service Commission. Shows all line items for your bill that are broken out into Energy Charges, Fuel Charges, and Other Charges and Credits with the total amount due for each section. Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate.ImpersonatedDateandTime}} Status: {{impersonate.ImpersonatedAccountStatus}} Recovers costs to rebuild infrastructure and equipment damaged by severe storms and weather events. Once the application is reviewed, applicants will receive another text and email notification about the status of the request. Yes, you can pay by debit or credit card. For Mississippi Power customers, the rate paid for electricity placed on the grid by a net metered customer is 2.5 cents/kWh above the company's avoided-cost rate. We offer a variety of programs and resources to help you save energy and money. doxo is not an affiliate of Mississippi Power. A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. No. Includes your Name, Account Number, Invoice Number, Mail Date, QPC (Quick Payment Code) and Billing Cycle. A monthly charge that covers a portion of the fixed costs required to provide electricity service that is not dependent on energy usage. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Common causes of power outages; Save Money on Your Bill. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. You can pay your bill without lifting a finger. No matter your industry, learn the steps you can take to make your business more energy efficient. You will need a copy of your Entergy bill available for this payment transaction. Ways to Pay 8. Every Entergy customer account is aligned with one of 21 cycles so that they are billed on, or about, the same date each month. However, fuel costs can vary from projections. Start by logging in or registering your online account. try{Typekit.load({ async: true });}catch(e){}. Use constitutes acceptance of General Website Terms and Conditions. Usage is updated every 24 hours, so you can adjust your energy consumption according to your lifestyle and budget and even set email alerts for daily or monthly usage. See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. Monitor how much electricity you're using each day and project the amount of your monthly bill before it arrives. I'm looking for my bill. The credit is the result of a recent settlement agreement with the Mississippi Public Service Commission. Log in to your account to view your most recent bill. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. No. Learn More Payment Options Our interactive outage map is your go-to for outage information. Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. Enter the full account number as it appears on your Entergy bill. Selling to Mississippi Power as a Qualifying Facility, currently ranges from 2.29 to 3.62 cents/kWh. To get started, please call our Business Solutions Center at 1-888-655-5888 Monday - Friday from 8 a.m. - 6 p.m. Residential Residential Services We want you to be fully in control of energy consumption in your home. Selling to Mississippi Power as a Qualifying Facility. On the back you can see the details of your current bill and information about payment programs. Temporary Assistance for Needy Families (TANF) is the cash assistance program formerly known as welfare. These rates are established by Mississippi Public Service Commission rules. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . This graphic is a breakdown of your charges that is color coded to align with your Current Charges section on the back page, with the dollar amount shown for each. new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. Sign up for text or email alerts ahead of when your bill is due you choose how many days out. Not all renewable energy systems will be able to generate excess electricity. Southern Company. Summer pricing (June through September) is higher because it costs more to produce electricity in the summer when demand for electricity is higher than it is other times of the year. If you have a payment arrangement on your account, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. Choose one of the options below to enroll. Definitions of line items have been added so that you can clearly understand the different parts of your bill. Where can I find it? If you are currently a Paperless Billing customer and wish to sign up on Auto Pay, please make your online payment prior to enrolling in Auto Pay; otherwise, you will need to mail in your payment. This program allows for electric service to be continued for up to thirty days for any qualifying customer whose disconnection would cause a medical emergency. What types of Mississippi Power payments does doxo process. No, you can't control Mother Nature, which is the most common cause of bill fluctuations because about half of our home energy costs come from heating and cooling. j=d.createElement(s),dl=l!='dataLayer'? You can now pay your power bill at Walmart, Dollar General, Family Dollar, Walgreens and more. Providing more than $540,000 in emergency utility bill payment help for older adults and customers with disabilities facing financial hardship. Use constitutes acceptance of General Website Terms and Conditions. Beginning at 9 a.m. Wednesday, Oct. 19, qualifying customers will be able to apply online atentergybillhelp.comfor a one-time $150 credit on their utility bill. Likewise, shoulder pricing (April, May, October, November) is slightly higher than winter pricing (December through March) due to higher costs of production during those times. Get answers on available social services. When you install a renewable energy system at your home or business, the system will offset, or replace, at least some portion of the electricity you would have otherwise used from the electric grid. Net metering refers only to the process of exporting to the grid excess electricity from your system. The account can be established on the L.I.V.E. Residential Customer Service - Monday through Friday 7 a.m. to 7 p.m. Business Customer Service - Monday through Friday 8 a.m. to 5 p.m. Choose from simple Budget Billing, which allows you to keep your payments about the same each month, or other options designed to take the pressure out of paying your bill. Backup generators are not typically designed to be operated in parallel with Mississippi Power's electric grid. This federally-funded program administered through community action agencies primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy efficient. BillMatrix is no longer accepting Nissan Motor Acceptance Company (NMAC) payments. *Last Name or Company Name: First Name: Utility Account Number: without dashes and spaces: Utility Service Address: Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. Call 1-800-ENTERGY ( 1-800-368-3749) and follow our automated response system billing and payment menu. BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. Shows account activity since your last bill. The Homeowners Assistance Fund makes available $9.961 billion for states to provide relief for our countrys most vulnerable homeowners. Any excess electricity your renewable system generates electricity your home does not use will be exported back to the electric grid and purchased by Mississippi Power. Sign up for . 1998-2023 Entergy Corporation, All Rights Reserved. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. Credit for residential low users as defined in the residential rate schedule. Amount Due 4. Southern Company. 1. This shows the amount of your bill and your due date. Selling to Mississippi Power as a Qualifying Facility. After an energy audit of a qualified resident's home, the program will pay for installation of the most cost-effective energy efficiency measures. Is solar right for your home? Entergy Louisiana, Arkansas, Mississipi, New Orleans: Entergy Texas Important Messages 7. NMAC online Payment. 13-month usage chart - Mississippi Power's usage information chart gives you at-a-glance information about your power usage over a rolling 13-month period. Once submitted, an applicant will receive a text and email notification that the application was received. See how we can help make your home more energy efficient. This program does not prevent disconnection of service due to the failure to pay the electric service bill nor does it prevent power from going out during an outage. What payment methods does Mississippi Power accept? How can I contact Mississippi Power about my bill? Billing Options Choose a billing option that best fits your needs. Your Bill Explained Industry Services Photo ID (drivers license or state-issued ID, passport). Two-sided bill - Your Mississippi Power bill is two-sided. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the . Use constitutes acceptance of General Website Terms and Conditions. Southern Company. Funds will be paid directly to landlords and utility service providers. An additional three months of assistance will be available to the most vulnerable households at risk of losing housing (up to 18 months maximum), while funds are available. Cost of initial single net meter and installation. Level Billing averages your monthly Entergy bill over a rolling twelve-month period, so your bill is around the same amount each month. Terms and Definitions Terms and Definitions Accumulated Difference This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. MISO is a non-profit Regional Transmission Organization. You can pay them directly on this website. Mississippi Power takes its responsibility to protect the environment seriously. LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. Paperless billing not only saves precious resources but can also be a more convenient way to keep on top of your bills. Entergy is always working to improve our customers billing experience. Recovery of costs associated with energy efficiency programs. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. Simply create a profile by entering your user name and password. CONTACT US. Details of New Bill Sections 1. Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. See below for programs available to assist with your energy costs. Request an extension through myEntergy. Clear contact information - We know that sometimes you may need to contact us. If you choose to pay without logging in you will need your account number. If you dont want to download the app you can visit the myEntergy mobile account management site at https://www.myentergy.com/s/. Learn More. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. If you look at this section of your bill, youll see last months reading subtracted from this months reading to get the amount of kilowatt hours (kWh) youve used during the previous month. You can pay online at www.entergy.com, select the pay by credit or debit card online option. Seasonal pricing - the cost for electricity for residential customers is based on a seasonal rate schedule, where prices vary with the time of year. Brief description of some of the line items on the bill. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Recovers vegetation management operations and maintenance costs. Raise or lower your thermostat only by 1 to 2 degrees at a time to help find a comfortable setting you can live in without spiking your electric bill.

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